Delays processing new video uploads

What to do

• Check whether you use Vimeo Upload. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 4h 14m it lasted.

  Anything that failed between 2026-11-09 14:44 UTC and 2026-11-09 18:58 UTC may need a replay.

• Subscribe to Vimeo's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=vimeo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Vimeo 4

1. investigatingNov 9, 2026, 2:44 PM UTC

   We are investigating reports that newly uploaded videos are taking longer than usual to finish processing. Some videos may show "Upload pending" or "Preparing optimization" for an extended time, and may not appear as finished. Playback of existing videos and the rest of the site are working normally. We will share an update as soon as we have more information.

   provider

2. identifiedNov 9, 2026, 2:48 PM UTC

   We've identified the cause of the delayed video processing. Uploads are completing but taking longer than usual to finish processing, and some videos may show "Upload pending" or "Preparing optimization" for an extended time. A fix is in place and the backlog is clearing.

   provider

3. monitoringNov 9, 2026, 3:14 PM UTC

   Video processing has caught up and processing times are back to normal. Videos that were delayed have finished processing or will finish shortly. We're monitoring to make sure everything stays stable.

   provider

4. resolvedNov 9, 2026, 6:58 PM UTC

   Video processing is back to normal and new uploads are completing as usual. Videos uploaded earlier today that were delayed are finishing processing on their own, no action is needed.

   provider

Corrections

None so far.

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