# Elevated API errors - US

- Provider: [Vapi](https://down.guide/providers/vapi)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 0m
- started 2026-07-24 11:44 UTC
- au, eu, us
- Vapi states the impact was 2026-07-24 10:55 to 11:10 UTC (15m)
- id: DWN-285891a60e
- Official page: https://status.vapi.ai/incident/976712

## Root cause
> Between 10:55 and 11:10 UTC, some API requests and calls failed due to a network performance issue at our upstream network provider affecting US west.

Category: Upstream dependency. [Postmortem](https://status.vapi.ai/incident/976712)

## Updates from Vapi
### 2026-07-24 11:44 UTC: resolved
Between 10:55 and 11:10 UTC, some API requests and calls failed due to a network performance issue at our upstream network provider affecting US west. EU and Australia regions were not impacted.
Service recovered at 11:10 UTC. No action is required. We're continuing to monitor.

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