# Processing delay for Event Sources using tunnels

- Provider: [Hightouch](https://down.guide/providers/hightouch)
- Confidence: Confirmed
- Impact: Operational
- lasted 0m
- started 2026-05-07 18:32 UTC
- Hightouch states the impact was 2026-05-07 16:06 to 17:39 UTC (1h 33m)
- id: DWN-294c4adb3c
- Official page: https://stspg.io/t95v2d9qpf5q

## Updates from Hightouch
### 2026-05-07 17:30 UTC: resolved
We identified and resolved an issue affecting event processing. Between 12:06 PM and 1:39 PM ET customers using tunnels to connect to Event sources experienced delays in event processing. The underlying problem has been addressed and all impacted Events have been successfully processed. There was no data loss, and no action is required at this time.

From the builder: does your app depend on Hightouch? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=hightouch) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Hightouch.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-294c4adb3c), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.