# Dashboard performance degradation

- Provider: [Smartling](https://down.guide/providers/smartling)
- Confidence: Confirmed
- Impact: Degraded
- lasted 4h 50m
- started 2025-01-22 12:55 UTC
- Dashboard & Translator Workbench
- id: DWN-296903ba3c
- Official page: https://stspg.io/gfsc48r276gh

## Updates from Smartling
### 2025-01-22 12:55 UTC: investigating
The engineering team is currently investigating intermittent performance degradations of the Word Count Report and Job List UI for Vendors.

### 2025-01-22 13:05 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-01-22 13:36 UTC: identified
We are continuing to work on a fix for this issue.

### 2025-01-22 16:20 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-01-22 16:20 UTC: monitoring
We are continuing to monitor for any further issues.

### 2025-01-22 17:45 UTC: resolved
This incident has been resolved.

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