# PDC Issues

- Provider: [Grafana Cloud](https://down.guide/providers/grafana-cloud)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 1h 15m
- started 2026-07-20 13:48 UTC
- AWS Germany - prod-eu-west-2, AWS US East - prod-us-east-2
- eu, eu-west-2, us, us-east-2
- id: DWN-2969e60279
- Official page: https://stspg.io/vxd316w7jsys

## Updates from Grafana Cloud
### 2026-07-20 13:48 UTC: investigating
We are currently investigating an issue that is causing issues with PDC in the prod-eu-west-2 region. We will provide another update in 1-2 hours.

### 2026-07-20 14:13 UTC: investigating
We are continuing to investigate this issue.

### 2026-07-20 14:23 UTC: monitoring
A fix has been implemented, and we are observing recovery. We will continue to monitor the results.

### 2026-07-20 15:03 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on Grafana Cloud? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=grafana-cloud) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Grafana Cloud.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-2969e60279), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.