# Storefront Availability Issues for Subset of AU Stores

- Provider: [BigCommerce](https://down.guide/providers/bigcommerce)
- Confidence: Confirmed
- Impact: Degraded
- lasted 23m
- started 2026-07-03 00:33 UTC
- Storefront
- id: DWN-29e999c653
- Official page: https://stspg.io/0yqwtv5k7y94

## Updates from BigCommerce
### 2026-07-03 00:33 UTC: investigating
Commerce engineers are looking into increased error rate for subset of stores in AU.

### 2026-07-03 00:45 UTC: monitoring
Commerce engineers have applied a fix and are monitoring the error rates

### 2026-07-03 00:56 UTC: resolved
This incident has now been resolved.

From the builder: does your app depend on BigCommerce? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=bigcommerce) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention BigCommerce.

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