# A small subset of ZCC customers may have experienced inbound call failures in Unites States

- Provider: [Zoom](https://down.guide/providers/zoom)
- Confidence: Confirmed
- Impact: Degraded
- lasted 10m
- started 2026-06-05 04:36 UTC
- Zoom Contact Center, Voice (Inbound/Outbound)
- Zoom states the impact was 2026-06-05 01:28 to 03:23 UTC (1h 55m)
- id: DWN-2bc43c562f
- Official page: https://stspg.io/9xnlksrw8zpf

## Updates from Zoom
### 2026-06-05 04:36 UTC: monitoring
On 06/05/2026, Between 01:28 UTC to 03:23 UTC, Users may have experienced inbound call failures in Unites States. 
This incident has been resolved and the affected services have been restored.

### 2026-06-05 04:46 UTC: resolved
This incident has been resolved.

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