# \[INC-1033\] Retroactive: Vancouver, Canada (VAN) Data Center - Connectivity Issues

- Provider: [Imperva](https://down.guide/providers/imperva)
- Confidence: Confirmed
- Impact: Degraded
- lasted 0m
- started 2026-05-12 07:49 UTC
- Vancouver, Canada (VAN)
- ca
- Imperva states the impact was 2026-05-12 07:03 to 07:21 UTC (18m)
- id: DWN-2bd50c1c0f
- Official page: https://stspg.io/01dw1sftkt52

## Updates from Imperva
### 2026-05-12 07:49 UTC: resolved
We have identified ISP-related connectivity issues in the Vancouver region which affected traffic at 07:03 UTC - 07:21 UTC that may have impacted Imperva Cloud WAF and DDoS for Networks traffic routed through the VAN PoP.
Customers with affected traffic may have observed Cloud WAF Error Code 20 responses and/or TCP timeouts.

From the builder: does your app depend on Imperva? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=imperva) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Imperva.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-2bd50c1c0f), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.