# UK data region

- Provider: [Kinde](https://down.guide/providers/kinde)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 0m
- started 2026-08-25 09:32 UTC
- Authentication, Email delivery, Webhooks +5
- id: DWN-2c67227db4
- Official page: https://status.kinde.com/incident/cmt8hez8g00h20ko4z88uijqa

## Root cause
> Type: Incident Duration: 18 minutes Affected Components: Authentication, Email delivery, Webhooks, Custom domains, User export and import, SMS delivery, Management API, New user registration Aug 25, 14:57:54 GMT+0 - Postmortem - The outage was caused by our internal reverse proxy failing to scale cleanly, resulting in incoming traffic not routing though our infrastructure correctly.

Category: BGP or network. [Postmortem](https://status.kinde.com/incident/cmt8hez8g00h20ko4z88uijqa)

## Updates from Kinde
### 2026-08-25 09:32 UTC: resolved
Type: Incident
 Duration: 18 minutes
 Affected Components: Authentication, Email delivery, Webhooks, Custom domains, User export and import, SMS delivery, Management API, New user registration
 Aug 25, 14:57:54 GMT+0 - Postmortem - The outage was caused by our internal reverse proxy failing to scale cleanly, resulting in incoming traffic not routing though our infrastructure correctly. A manual redeployment rectified the issue and service was restored. We have identified the cause for the failed scale and are putting changes in place to prevent re-occurrence. Aug 25, 09:46:00 GMT+0 - Resolved - This incident has been resolved. Aug 25, 09:32:00 GMT+0 - Identified - We are continuing to work on a fix for this incident.

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