# Webhooks Delay

- Provider: [BigCommerce](https://down.guide/providers/bigcommerce)
- Confidence: Confirmed
- Impact: Degraded
- lasted 1h 6m
- started 2026-09-20 07:55 UTC
- API & Webhooks
- id: DWN-2cf04c8d32
- Official page: https://stspg.io/lnk5yg6xctx6

## Updates from BigCommerce
### 2026-09-20 07:55 UTC: investigating
BigCommerce engineers are currently investigating intermittent delays with webhooks delivery to a subset of stores. We will keep you informed with updates as they become available.

### 2026-09-20 09:01 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on BigCommerce? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=bigcommerce) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention BigCommerce.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-2cf04c8d32), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.