Toll-Free Port Activation Delays

Summary

Bandwidth says toll-free port orders are delayed in activation due to an off-network industry provider's network condition. Bandwidth teams are working with the impacted provider to restore expected port activation times. The incident is currently investigating.

Written by anthropic/claude-haiku-5.5 from Bandwidth's own updates.

What to do

• Check whether you use Bandwidth Number Porting. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Switch to another region or a fallback provider while it is open, if you have one.

  Otherwise back off retries and queue work, so you don't add load while it recovers.

• Watch Bandwidth's own updates; this page re-reads them every minute.

• Subscribe to Bandwidth's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=bandwidth works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Bandwidth 1

1. investigatingNov 10, 2026, 2:16 PM UTC

   Due to an off network, industry provider’s network condition, toll-free port orders are delayed in activation. Bandwidth teams are working with the impacted industry provider to bring about expected port activation times.

   provider

Corrections

None so far.

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