# Toll-Free Port Activation Delays

- Provider: [Bandwidth](https://down.guide/providers/bandwidth)
- Confidence: Confirmed
- Impact: Degraded
- ongoing for 11h 17m
- started 2026-11-10 14:16 UTC
- Number Porting
- id: DWN-2e13341bf1
- Official page: https://stspg.io/c9pcf98bwppy

## Summary
Bandwidth says toll-free port orders are delayed in activation due to an off-network industry provider's network condition. Bandwidth teams are working with the impacted provider to restore expected port activation times. The incident is currently investigating.

_Written by anthropic/claude-haiku-5.5 from Bandwidth's own updates._

## Updates from Bandwidth
### 2026-11-10 14:16 UTC: investigating
Due to an off network, industry provider’s network condition, toll-free port orders are delayed in activation. Bandwidth teams are working with the impacted industry provider to bring about expected port activation times.

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