# Email-to-Case Temporarily Disabled

- Provider: [Snyk](https://down.guide/providers/snyk)
- Confidence: Confirmed
- Impact: Degraded
- lasted 1d 14h
- started 2026-06-08 15:47 UTC
- Support Portal
- id: DWN-2e49f8faea
- Official page: https://stspg.io/swg6nzmlbtf0

## Updates from Snyk
### 2026-06-08 15:47 UTC: identified
Please note that the ability to create or reply to cases via email has been temporarily turned off.
If you need to log a new issue or update an existing case, please do so directly through the ticketing portal. We will let you know as soon as email functionality is restored. Thank you for your patience!

### 2026-06-09 14:13 UTC: monitoring
We have re-enabled the email-to-case feature, allowing customers to create and reply to cases via email.
Monitoring is now underway to ensure the services remains stable.

### 2026-06-10 06:22 UTC: resolved
Services have remained unaffected during our monitoring period.
The Snyk Incident Response has been stood down.

From the builder: does your app depend on Snyk? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=snyk) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Snyk.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-2e49f8faea), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.