# Authenticated docs sites are erroring

- Provider: [Mintlify](https://down.guide/providers/mintlify)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 3m
- started 2026-08-18 21:20 UTC
- Mintlify states the impact was 2026-08-18 09:08 to 21:21 UTC (12h 13m)
- id: DWN-2f1f4ef4cb
- Official page: https://status.mintlify.com/incidents/01M0BBYK0A5JHB082WDMKVMRE2

## Root cause
> Resolved: Authenticated documentation sites experienced elevated 500 errors from 2:08–2:21 PM PT due to an internal authentication configuration mismatch.

[Postmortem](https://status.mintlify.com/incidents/01M0BBYK0A5JHB082WDMKVMRE2)

## Updates from Mintlify
### 2026-08-18 21:20 UTC: investigating
We are investigating an issue impacting documentation sites failing to load.

### 2026-08-18 21:23 UTC: resolved
The fix is in and auth pages are visible again

### 2026-08-18 21:23 UTC: monitoring
We identified and resolved a configuration issue affecting authenticated documentation sites. Service has been restored, and we are monitoring recovery.

### 2026-08-18 21:24 UTC: resolved
Resolved: Authenticated documentation sites experienced elevated 500 errors from 2:08–2:21 PM PT due to an internal authentication configuration mismatch. Service has been fully restored, and we are monitoring recovery. No customer action is required.

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