DPD Germany Service Degradation

Summary

Shippo says it has stopped receiving tracking events from DPD Germany, and the incident is under investigation. Tracking updates are currently unavailable, while label generation and rating are working normally. Shippo has contacted DPD Germany and will provide an update when there is a change.

Written by anthropic/claude-haiku-5.5 from Shippo's own updates.

What to do

• Check whether you use Shippo DPD Germany. Check your stack

  Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.

• Switch to another region or a fallback provider while it is open, if you have one.

  Otherwise back off retries and queue work, so you don't add load while it recovers.

• Watch Shippo's own updates; this page re-reads them every minute.

• Subscribe to Shippo's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=shippo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Shippo 1

1. investigatingNov 15, 2026, 6:42 AM UTC

   We've stopped receiving tracking events from DPD Germany, detected through our internal monitoring system. Impact: Tracking updates are currently unavailable. Label generation and rating are working normally. We've contacted DPD Germany and are monitoring closely. We'll update you when we hear back from DPD Germany or when the situation changes.

   provider

Corrections

None so far.

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