# External Maintenance - Toll-Free Number Provider

- Provider: [Sinch](https://down.guide/providers/sinch)
- Confidence: Confirmed
- Impact: Maintenance
- ongoing for 1h 54m
- started 2026-11-11 05:00 UTC
- SMS - CA - Toll Free, SMS - US - Toll Free, MMS - US - Toll Free
- ca, us
- id: DWN-2f81f63e58
- Official page: https://stspg.io/zrw5vkbp7nxk

## Summary
Sinch says its external Toll-Free Number Provider maintenance is in progress as of 2026-11-11 05:01 UTC. Clients may see delayed or failed SMS MT/MO traffic to the United States and Canada, and MMS MT/MO traffic to the United States, until the scheduled end at 10:00 UTC.

_Written by anthropic/claude-haiku-5.5 from Sinch's own updates._

## Updates from Sinch
### 2026-11-04 07:13 UTC: scheduled
Our Toll-Free Number Provider has scheduled a maintenance. 
Impact SMS: Clients may experience delayed or failed MT/MO traffic towards the United States and Canada.
Impact MMS: Clients may experience delayed or failed MT/MO traffic towards the United States.
Maintenance start time: 2026-11-11 05:00 UTC
Maintenance end time: 2026-11-11 10:00 UTC

### 2026-11-11 05:01 UTC: in\_progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.

From the builder: does your app depend on Sinch? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=sinch) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Sinch.

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