# EVRi Label generation outage

- Provider: [Shippo](https://down.guide/providers/shippo)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 1h 2m
- started 2026-08-17 16:27 UTC
- EVRi
- id: DWN-2ff3404dbb
- Official page: https://stspg.io/grmlxdjw3w1b

## Updates from Shippo
### 2026-08-17 16:27 UTC: investigating
We are experiencing elevated error rate on EVRi's Transaction API and it is affecting Label generation. We have reached out to the carrier and are actively monitoring the status of these issues. We will provide further updates soon.

### 2026-08-17 17:29 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on Shippo? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=shippo) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Shippo.

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