# Elevated errors in ChatGPT conversations for Free users

- Provider: [OpenAI](https://down.guide/providers/openai)
- Confidence: Confirmed
- Impact: Degraded
- lasted 8h 39m
- started 2026-08-13 15:19 UTC
- Conversations
- id: DWN-328d65dff8
- Official page: https://status.openai.com/incidents/01KZXVAJQ5XFH7PTM43XVPQWGJ

## Updates from OpenAI
### 2026-08-13 15:19 UTC: investigating
We are investigating the issue for the listed services.

### 2026-08-13 15:48 UTC: identified
We are still implementing the mitigation.

### 2026-08-13 16:54 UTC: monitoring
We have applied the mitigation and are monitoring the recovery.

### 2026-08-13 22:07 UTC: monitoring
We’ve applied a mitigation and are monitoring recovery following an issue with a downstream provider.

### 2026-08-13 23:58 UTC: resolved
All impacted services have now fully recovered.

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