# JFrog platform services outage affecting a subset of AWS regions due to AWS infrastructure issues

- Provider: [JFrog](https://down.guide/providers/jfrog)
- Confidence: Confirmed
- Impact: Major outage
- lasted 1h 29m
- started 2024-12-22 13:08 UTC
- Artifactory, Artifactory, Artifactory +78
- us
- id: DWN-341f22f2e8
- Official page: https://stspg.io/h4q86nbyhplw

## Root cause
JFrog promised a root-cause report on 2024-12-22 14:38 UTC; none published yet.

## Updates from JFrog
### 2024-12-22 13:08 UTC: investigating
We are investigating an availability issue that is impacting JFrog Cloud Platform customers. We will provide more details within the next hour.

### 2024-12-22 13:27 UTC: identified
The issue has been identified and a fix is being implemented.

### 2024-12-22 14:29 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2024-12-22 14:38 UTC: resolved
All services are are up and running and JFrog will provide the required root cause analysis upon request

From the builder: does your app depend on JFrog? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=jfrog) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention JFrog.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-341f22f2e8), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.