# Subscriptions and Billing

- Provider: [Todoist](https://down.guide/providers/todoist)
- Confidence: Confirmed
- Impact: Degraded
- lasted 0m
- started 2026-08-03 22:49 UTC
- Website, Content Sync API, Web application & API
- Todoist states the impact was about 3h
- id: DWN-347a01d5ba
- Official page: https://status.todoist.net/incident/cmsdtnusp04fb0rppvw09mnp7

## Updates from Todoist
### 2026-08-03 22:49 UTC: resolved
Type: Incident
 Duration: 10 hours and 30 minutes
 Affected Components: Website, Content Sync API, Web application & API
 Aug 4, 09:19:28 GMT+0 - Resolved - This incident has been resolved. All payments should go through again as intended. Aug 3, 22:49:56 GMT+0 - Monitoring - For approximately 3 hours, the Billing Portal and Stripe services were unavailable due to a production API security key reload. A fix has been applied, and we are monitoring the services.

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