# CloudBees CI Update Center timing out

- Provider: [CloudBees](https://down.guide/providers/jenkins)
- Confidence: Confirmed
- Impact: Operational
- lasted 1h 51m
- started 2021-11-22 23:32 UTC
- id: DWN-352bcfa0e7
- Official page: https://stspg.io/h8t151ykqtnp

## Updates from CloudBees
### 2021-11-22 23:32 UTC: investigating
The CloudBees CI update center (jenkins-updates.cloudbees.com) is timing out due to increased load.
Engineers are working to resolve the issue.

### 2021-11-23 00:15 UTC: identified
The root cause has been identified - a fix is being developed.

### 2021-11-23 01:23 UTC: resolved
A fix for the underlying issue has been released and the system is now performing normally.

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