# API Service Degradation

- Provider: [Chargebee](https://down.guide/providers/chargebee)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 8m
- started 2026-09-02 13:28 UTC
- API (US)
- us
- Chargebee states the impact was 2026-09-02 12:54 to 12:57 UTC (3m)
- id: DWN-352da46922
- Official page: https://stspg.io/n42m9r4tp506

## Updates from Chargebee
### 2026-09-02 13:28 UTC: monitoring
Between 12:54 UTC and 12:57 UTC, some users may have experienced intermittent API failures in the US region. The services have recovered, and we are monitoring the situation for stability.

### 2026-09-02 13:35 UTC: resolved
This incident has been resolved.

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