# Search document updates delays in Control Panel experience.

- Provider: [BigCommerce](https://down.guide/providers/bigcommerce)
- Confidence: Confirmed
- Impact: Degraded
- lasted 29m
- started 2026-08-27 12:16 UTC
- Control Panel
- id: DWN-36ea1ae0da
- Official page: https://stspg.io/xpjvpz8z9dqz

## Updates from BigCommerce
### 2026-08-27 12:16 UTC: investigating
European merchants may experience minor delays in search document updates during Control Panel interaction.

### 2026-08-27 12:20 UTC: monitoring
We identified the root cause, mitigated the issue, and will continue to monitor the situation.

### 2026-08-27 12:44 UTC: resolved
The issue has been fully mitigated, and users should no longer be affected.

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