# Delay in Shopify Order Status Updates

- Provider: [Affirm](https://down.guide/providers/affirm)
- Confidence: Confirmed
- Impact: Degraded
- lasted 41m
- started 2026-01-29 17:35 UTC
- US - Shopify Payments App
- us
- id: DWN-372f34aa80
- Official page: https://stspg.io/0g49bczkz8yh

## Updates from Affirm
### 2026-01-29 17:35 UTC: investigating
We are currently investigating an issue affecting order status updates for merchants using the Shopify Payments App. While customers can still complete the Affirm checkout flow, there is a delay in orders being marked as 'Authorized' or 'Confirmed' within the Shopify dashboard. Our engineering team is working to restore event processing.

### 2026-01-29 18:16 UTC: resolved
The issue affecting Shopify order status updates has been resolved. All delayed events have been processed, and order statuses are now appearing correctly in the Shopify dashboard. We appreciate your patience.

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