- Level
- confirmed
- Worst impact
- Maintenance
- Components
- Australia Customer Admin Portal, Singapore Customer Admin Portal, Frankfurt Customer Admin Portal, Ireland Customer Admin Portal, United States West Customer Admin Portal, United States East Customer Admin Portal
- Regions
- apac, au, eu, us
What to do
Check whether you use Ping Identity Australia Customer Admin Portal, Singapore Customer Admin Portal, Frankfurt Customer Admin Portal, Ireland Customer Admin Portal and 2 more in apac, au, eu, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Check that everything you run on Ping Identity came back after the window closed 2026-10-24 15:40 UTC.
Subscribe to Ping Identity's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=ping-identity works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Ping Identity 2
- identified
We are performing emergency maintenance on the PingOne Advanced Services (P1AS) Profile repository services. During the maintenance window, some profile and configuration service requests will be temporarily paused. There is no expected impact to end-user authentication or running customer workloads. Customer consoles, including the PingFederate Administration console and self-service console, will remain available. Administrative APIs will also remain available. The maintenance window is expected to extend through mid-next week. We will provide the confirmed schedule and a further update as soon as they are available.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-380df83fb2
Is this Ping Identity maintenance still going on?
No, it ended 2026-10-24 15:40 UTC.
How long did it last?
12m, from 2026-10-24 15:28 UTC to 2026-10-24 15:40 UTC, by the times Ping Identity posted.
What was affected?
Ping Identity named Australia Customer Admin Portal, Singapore Customer Admin Portal, Frankfurt Customer Admin Portal, Ireland Customer Admin Portal and 2 more in apac, au, eu, us.
What caused it?
Ping Identity hasn't published a root cause. If it does, it shows here.
Where does this come from?
Ping Identity's official status page, https://status.pingidentity.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.