# SMS and MMS Messaging Incident - Verizon Wireless

- Provider: [Bandwidth](https://down.guide/providers/bandwidth)
- Confidence: Confirmed
- Impact: Degraded
- lasted 2d 4h
- started 2026-05-27 17:55 UTC
- SMS Messaging (SMPP), MMS Messaging (MM4)
- id: DWN-38fd6b5168
- Official page: https://stspg.io/ql61tmpx67rj

## Updates from Bandwidth
### 2026-05-27 17:55 UTC: identified
Bandwidth teams have identified an off-network incident impacting outbound SMS and MMS messages towards the Verizon Wireless network. These messages may not deliver as expected.

### 2026-05-28 00:54 UTC: identified
Teams remain engaged with the impacted industry vendor to bring about a resolution.

### 2026-05-28 11:39 UTC: monitoring
Teams are observing expected messaging delivery. We are monitoring for stability.

### 2026-05-28 20:19 UTC: monitoring
We continue to monitor for stability.

### 2026-05-29 12:32 UTC: monitoring
We continue to monitor for stability.

### 2026-05-29 22:00 UTC: resolved
This incident has been resolved.

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