# Multilingual is currently downgraded

- Provider: [Retell AI](https://down.guide/providers/retell)
- Confidence: Confirmed
- Impact: Degraded
- lasted 7h 46m
- started 2025-04-24 09:50 UTC
- Web Call, Phone Call
- id: DWN-3cbcbf2de5
- Official page: https://stspg.io/kpy8gj58kqzz

## Updates from Retell AI
### 2025-04-24 09:50 UTC: investigating
Please switch to English or a specific language for now—we’re investigating the issue.

### 2025-04-24 09:51 UTC: investigating
We are continuing to investigate this issue.

### 2025-04-24 16:21 UTC: monitoring
A fix is being patched.

### 2025-04-24 17:36 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on Retell AI? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=retell) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Retell AI.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-3cbcbf2de5), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.