- Level
- confirmed
- Worst impact
- Degraded
- Components
- Mobile Application
- Down Index
- 36of 100
What to do
Check whether you use Dropbox Mobile Application. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 14d 18h it lasted.
Anything that failed between 2024-05-24 00:41 UTC and 2024-06-07 19:40 UTC may need a replay.Subscribe to Dropbox's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=dropbox works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Dropbox 4
- investigating
Some users may have a degraded experience on mobile Android. We are currently investigating this issue.
provider
- identified
Some users may continue to have a degraded experience on mobile Android. The issue has been identified and a fix will be implemented.
provider
- identified
We are continuing to work on a fix for this issue.
provider
- resolved
This incident has been resolved. Users are advised to download the latest version of the mobile application.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-3cfec5b350
Is Dropbox still down?
No, this incident was resolved 2024-06-07 19:40 UTC. For Dropbox's live state, see https://down.guide/providers/dropbox.
How long did it last?
14d 18h, from 2024-05-24 00:41 UTC to 2024-06-07 19:40 UTC, by the times Dropbox posted.
What was affected?
Dropbox named Mobile Application.
What caused it?
Dropbox hasn't published a root cause. If it does, it shows here.
Where does this come from?
Dropbox's official status page, https://status.dropbox.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.