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Incident

Some Windows users may not be able to use the online-only functionality

Maintenance Lasted 14d 19h · started · Dropbox's page

DWN-3d2e7944c4

Level
confirmed
Worst impact
Maintenance
Components
Desktop Application

What to do

  • Check whether you use Dropbox Desktop Application. Check your stack

    Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.
  • Check that everything you run on Dropbox came back after the window closed 2025-04-04 16:22 UTC.

  • Subscribe to Dropbox's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=dropbox works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Dropbox 5

  1. identified

    Some Windows users may not be able to use the online-only functionality. We're working to fix the problem as quickly as we can.

    provider

  2. identified

    We are continuing to work on a fix for this issue.

    provider

  3. identified

    We are continuing to work on a fix for this issue.

    provider

  4. identified

    We are continuing to work on a fix for this issue.

    provider

  5. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-3d2e7944c4

Is this Dropbox maintenance still going on?

No, it ended 2025-04-04 16:22 UTC.

How long did it last?

14d 19h, from 2025-03-20 20:35 UTC to 2025-04-04 16:22 UTC, by the times Dropbox posted.

What was affected?

Dropbox named Desktop Application.

What caused it?

Dropbox hasn't published a root cause. If it does, it shows here.

Where does this come from?

Dropbox's official status page, https://status.dropbox.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.