Service Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region.

What to do

• Check whether you use Zoom Zoom Conference Room Connector. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 2h 35m it lasted.

  Anything that failed between 2026-11-10 20:25 UTC and 2026-11-10 23:00 UTC may need a replay.

• Subscribe to Zoom's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=zoom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Zoom 4

1. investigatingNov 10, 2026, 8:25 PM UTC

   We are currently investigating a service degradation for a subset of users affecting Conference Room Connector Services Endpoints in the AMS region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

   provider

2. identifiedNov 10, 2026, 9:16 PM UTC

   We have successfully identified the root cause affecting Conference Room Connector Services Endpoints in the AMS region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

   provider

3. monitoringNov 10, 2026, 10:36 PM UTC

   The service degradation affecting a subset of users with Conference Room Connector Services Endpoints in the AMS region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

   provider

4. resolvedNov 10, 2026, 11:00 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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