# US05 Dashboard latency

- Provider: [Braze](https://down.guide/providers/braze)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 15m
- started 2026-03-17 20:49 UTC
- Dashboard
- id: DWN-3ece3a77c4
- Official page: https://stspg.io/7jbbhq8z8c1z

## Updates from Braze
### 2026-03-17 20:49 UTC: investigating
Braze Engineers are investigating an issue affecting users' ability to reach the Braze Dashboard for the US05 Cluster, starting around 16:15 EST. At this time, no other services are impacted, and messaging sending is not impacted.
Engineers are actively working to restore service.

### 2026-03-17 20:57 UTC: monitoring
As of 16:47 ET, Braze engineers have implemented a fix and are continuing to monitor service health for improvement.

### 2026-03-17 21:04 UTC: resolved
No further issues have been experienced, and all services are operating normally. The incident is now resolved.

From the builder: does your app depend on Braze? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=braze) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Braze.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-3ece3a77c4), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.