# Sockets service impaired

- Provider: [Knock](https://down.guide/providers/knock)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 1h 34m
- started 2026-10-29 23:30 UTC
- id: DWN-3f8eb2c4b1
- Official page: https://status.knock.app/incidents/01M64ZZXHP05BAM2A0KKH9JV9R

## Updates from Knock
### 2026-10-29 23:30 UTC: investigating
New connections to in-app feeds and guides may be failing when connecting to api.knock.app. We are investigating and working on restoring service.
Normal API operations and notification delivery remain unaffected.

### 2026-10-30 00:01 UTC: identified
We've identified the issue with the service and are actively working on a fix.

### 2026-10-30 00:38 UTC: monitoring
A fix has been implemented, and we're currently monitoring the service.

### 2026-10-30 01:04 UTC: resolved
This incident has now been resolved and the service is now fully operational.

From the builder: does your app depend on Knock? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=knock) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Knock.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-3f8eb2c4b1), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.