# Glossaries and Subscriptions are temporarily down

- Provider: [DeepL](https://down.guide/providers/deepl)
- Confidence: Confirmed
- Impact: Degraded
- lasted 0m
- started 2026-01-06 16:14 UTC
- id: DWN-3fc10ab260
- Official page: https://deeplstatus.trust.eu.pagerduty.com/posts/details/PAUEXAH

## Updates from DeepL
### 2026-01-06 16:14 UTC: resolved
Affected Services: DeepL Pro - Glossaries, Accounts & Login
 Started: Mon, 05 Jan 2026 08:40:00 GMT
 Last Updated: Tue, 06 Jan 2026 16:14:31 GMT
 Updates: 
 08:40:00: We are working on making the service fully functional.
 09:30:00: We are implementing the fix for the services.
 17:38:51: We are having issues on gloassries and new Subscriptions. We are working on the fix.
 10:08:12: We are actively working on the fix.
 11:24:27: We’re continuing to investigate the issue impacting part of our service. We have applied a minor fix which resolves issues affecting translations not requiring glossaries. Our engineers are working to restore full functionality as quickly as possible. We’ll provide another update once we have more information.
 12:57:45: The service is still being restored, but steps have already been taken to stabilise it. Currently, changes to subscriptions are not being processed.
 16:14:31: The issue has been resolved and affected components are now operating normally. Thank you for your patience while we worked to restore service.

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