# SMS Delivery Delays from Twilio to Claro Dominican Republic

- Provider: [Twilio](https://down.guide/providers/twilio)
- Confidence: Confirmed
- Impact: Degraded
- lasted 3h 46m
- started 2026-11-06 17:24 UTC
- SMS, Latin America
- id: DWN-40d78c9eed
- Official page: https://stspg.io/rk654gkg0kzq

## Summary
Twilio says SMS delivery from Twilio to Claro network subscribers in the Dominican Republic was delayed. The incident is resolved, and SMS delivery to those subscribers is operating normally.

_Written by anthropic/claude-haiku-5.5 from Twilio's own updates._

## Updates from Twilio
### 2026-11-06 17:24 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in the Dominican Republic. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-11-06 17:31 UTC: identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in the Dominican Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-11-06 18:37 UTC: identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in the Dominican Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-11-06 19:08 UTC: monitoring
We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in the Dominican Republic and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-11-06 21:10 UTC: resolved
The incident has been resolved and SMS delivery from Twilio to Claro network subscribers in the Dominican Republic is operating normally.

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