# Can't log in to the CloudBees Feature Management web interface.

- Provider: [CloudBees](https://down.guide/providers/jenkins)
- Confidence: Confirmed
- Impact: Operational
- lasted 28m
- started 2023-06-07 14:16 UTC
- id: DWN-41923b3840
- Official page: https://stspg.io/x4z6qhqnp9x7

## Updates from CloudBees
### 2023-06-07 14:16 UTC: investigating
We are aware that there are issues logging in to the CloudBees Feature Management web interface. We are investigating.

### 2023-06-07 14:34 UTC: investigating
Logins to the web interface are working again. We are continuing to investigate.

### 2023-06-07 14:44 UTC: resolved
A configuration setting caused specific traffic to be rejected by our firewall, causing issues with authentication. The problem has been corrected and the incident is now resolved.

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