# Problems logging into Spacelift accounts

- Provider: [Spacelift](https://down.guide/providers/spacelift)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 1h 46m
- started 2023-08-04 11:01 UTC
- id: DWN-41a3d26070
- Official page: https://stspg.io/f84zbcnck4vq

## Root cause
> The issue was caused by a change to our session authorization that was deployed to production.

[Postmortem](https://stspg.io/f84zbcnck4vq)

## Updates from Spacelift
### 2023-08-04 11:01 UTC: identified
We have identified an issue preventing customers from logging into their Spacelift accounts. We are working on a fix and will post an update as soon as possible.

### 2023-08-04 11:09 UTC: monitoring
The issue was caused by a change to our session authorization that was deployed to production. We have reverted the change and have verified that the problem appears to be resolved. We will continue monitoring to make sure that the problem is fully resolved.

### 2023-08-04 12:48 UTC: resolved
After reverting the changes that caused the issue, we have confirmed that user sessions are now working correctly.

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