# GeoIP database downloads may be failing

- Provider: [MaxMind](https://down.guide/providers/maxmind)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 0m
- started 2026-08-31 19:53 UTC
- id: DWN-425f1e00e3
- Official page: https://status.io/pages/incident/53fcfbb2ac0c957972000235/6a95cf85472c9804ee6c96b1

## Root cause
> August 31, 2026 7:01PM UTC Identified - There is currently an issue downloading GeoIP databases due to one of our providers.

[Postmortem](https://status.io/pages/incident/53fcfbb2ac0c957972000235/6a95cf85472c9804ee6c96b1)

## Updates from MaxMind
### 2026-08-31 19:53 UTC: resolved
August 31, 2026 7:01PM UTC 
 Identified - There is currently an issue downloading GeoIP databases due to one of our providers.
 August 31, 2026 7:03PM UTC 
 Identified - This is identified as a service disruption to those customers affected.
 August 31, 2026 7:53PM UTC 
 Resolved - We've implemented a fix and downloads appear to be working correctly now. We apologize for any inconvenience.

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