# Neon incident ES-2331348

- Provider: [Neon](https://down.guide/providers/neon)
- Confidence: Confirmed
- Impact: Major outage
- lasted 0m
- started 2026-11-02 22:27 UTC
- Neon states the impact was 2026-11-02 21:45 to 22:11 UTC (26m)
- id: DWN-438c76e4ab
- Official page: https://status.io/pages/incident/6878fc85709daa75be6c7e3c/6ae90e4678316b05ca79a54d

## Updates from Neon
### 2026-11-02 22:27 UTC: resolved
November 2, 2026 10:27PM UTC 
 Resolved - Between 21:45 UTC and 22:11UTC on November 2, 2026, customers may have experienced errors or unavailability across the Neon Console and API, including Project/Branch Operations, Console API, Console Frontend, Account Creation, and Console Login. The issue has been mitigated.
Customers may have observed:
- Failed or unavailable access to the Neon Console and API
- Errors when creating accounts or logging in
The issue has been fully resolved, and all services are operating normally. We apologize for any inconvenience. If you require further details, please submit a support ticket.

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