Issues with the Outlook calendar integration

What to do

• Check whether you use Lattice Lattice Application. Check your stack

  Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 5h 57m it lasted.

  Anything that failed between 2025-09-08 09:09 UTC and 2025-09-08 15:06 UTC may need a replay.

• Subscribe to Lattice's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=lattice works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Lattice 4

1. investigatingSep 8, 2025, 9:09 AM UTC

   Our Engineering Team are currently investigating an issue around the Outlook calendar integration.

   provider

2. identifiedSep 8, 2025, 10:25 AM UTC

   The issue has been identified and a fix is being implemented.

   provider

3. identifiedSep 8, 2025, 1:47 PM UTC

   Lattice has restored the ability to establish new connections to an Outlook calendar for 1:1 meetings. Our team is continuing to work on restoring all previous Outlook calendar connections.

   provider

4. resolvedSep 8, 2025, 3:06 PM UTC

   This incident has been resolved. Lattice users can establish new Outlook calendar connections for 1:1 meetings, and pre-existing Outlook calendar connections are present and functional.

   provider

Corrections

None so far.

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