# Database incident

- Provider: [Metabase Cloud](https://down.guide/providers/metabase)
- Confidence: Confirmed
- Impact: Operational
- lasted 0m
- started 2021-06-10 21:21 UTC
- id: DWN-44a8970197
- Official page: https://stspg.io/rxp4f4h660dz

## Updates from Metabase Cloud
### 2021-06-09 19:30 UTC: resolved
Around 16:30 PT we received a report of a customer that could not connect to it's Metabase instance. Our engineering team identified an issue on the application database which showed that the clusters weren't available in our cloud provider (CSP). After further investigation they found out that a cluster resize didn't apply correctly due to a configuration mismatch between the configuration scripts and the CSP offering resulting in downtime. The configuration script was modified to be compatible with the CSP and the database instances came back online.

From the builder: does your app depend on Metabase Cloud? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=metabase) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Metabase Cloud.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-44a8970197), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.