# Elevated errors affecting ChatGPT Work mode

- Provider: [OpenAI](https://down.guide/providers/openai)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 1h 21m
- started 2026-09-17 19:03 UTC
- ChatGPT Work
- id: DWN-45e7d7b843
- Official page: https://status.openai.com/incidents/01M2RC0WHGTX8EHDH7D60JJ7FC

## Updates from OpenAI
### 2026-09-17 19:03 UTC: investigating
We are investigating the issue for the listed services. Some users may experience failures when starting or running Work tasks.

### 2026-09-17 19:38 UTC: investigating
We are investigating the issue for the listed services.

### 2026-09-17 19:57 UTC: identified
We are still implementing the mitigation.

### 2026-09-17 20:24 UTC: resolved
All impacted services have now fully recovered.

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