# Intermittent issue with PingOne for Enterprise Cloud Desktop in NA (503 HTTP responses)

- Provider: [Ping Identity](https://down.guide/providers/ping-identity)
- Confidence: Confirmed
- Impact: Degraded
- lasted 3h 39m
- started 2026-03-11 15:55 UTC
- PingOne Dock
- id: DWN-464d13f4df
- Official page: https://stspg.io/r5tb612gb31b

## Updates from Ping Identity
### 2026-03-11 15:55 UTC: investigating
We are currently investigating this issue.

### 2026-03-11 16:06 UTC: investigating
We are continuing to investigate this issue.

### 2026-03-11 16:14 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-03-11 17:30 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-03-11 18:37 UTC: monitoring
A fix has been implemented and our teams are monitoring the results.

### 2026-03-11 19:34 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on Ping Identity? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=ping-identity) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Ping Identity.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-464d13f4df), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.