# Elevated error rate on Deutsche Post Transaction API

- Provider: [Shippo](https://down.guide/providers/shippo)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 1h 11m
- started 2026-08-31 23:16 UTC
- Deutsche Post
- id: DWN-465fa47a59
- Official page: https://stspg.io/1gh1yk2th55t

## Updates from Shippo
### 2026-08-31 23:16 UTC: investigating
We have detected an elevated error rate from Deutsche Post Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.

### 2026-08-31 23:58 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-08-31 23:58 UTC: monitoring
We are beginning to see recovery on the carrier's end; however, we have not yet received confirmation from Deutsche Post. We will continue to monitor the situation and share an update as soon as we have more information

### 2026-09-01 00:26 UTC: resolved
This incident has been resolved.

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