- Level
- confirmed
- Worst impact
- Degraded
- Components
- Admin Console - US Region
- Regions
- us
- Down Index
- 26of 100
What to do
Check whether you use JumpCloud Admin Console - US Region in us. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 6h 22m it lasted.
Anything that failed between 2025-07-15 13:23 UTC and 2025-07-15 19:45 UTC may need a replay.Subscribe to JumpCloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=jumpcloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from JumpCloud 4
- investigating
We are experiencing an intermittent issue when loading the Rules page under Alerts. We are currently investigating this issue and will supply an update shortly.
provider
- investigating
We're still investigating the cause of this issue and will follow-up with an update shortly. In the meantime, as this issue is intermittent, continue to refresh the page until it loads successfully.
provider
- identified
We have identified the cause of the issue and we are currently working on a fix. We will follow-up once the update has been deployed
provider
- resolved
A fix has been deployed and full functionality has been restored.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-467003aff2
Is JumpCloud still down?
No, this incident was resolved 2025-07-15 19:45 UTC. For JumpCloud's live state, see https://down.guide/providers/jumpcloud.
How long did it last?
6h 22m, from 2025-07-15 13:23 UTC to 2025-07-15 19:45 UTC, by the times JumpCloud posted.
What was affected?
JumpCloud named Admin Console - US Region in us.
What caused it?
JumpCloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
JumpCloud's official status page, https://status.jumpcloud.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.