# Delayed product updates in storefront search

- Provider: [BigCommerce](https://down.guide/providers/bigcommerce)
- Confidence: Confirmed
- Impact: Degraded
- lasted 0m
- started 2026-10-15 22:14 UTC
- Storefront
- BigCommerce states the impact was 2026-10-15 21:15 to 22:00 UTC (45m)
- id: DWN-4830f09bc5
- Official page: https://stspg.io/xrgnzcvhc5xn

## Updates from BigCommerce
### 2026-10-15 22:14 UTC: resolved
Commerce engineers identified and mitigated an issue where a backlog of CRUD operations in entities delayed changes from appearing in storefront for up to 32 minutes . Between approximately 4:15 PM and 5:00 PM CT, merchants may have seen a delay in catalog updates. The backlog has cleared and the issue is now resolved.

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