# Elevated error rate on FedEx Transaction & shipment service

- Provider: [Shippo](https://down.guide/providers/shippo)
- Confidence: Confirmed
- Impact: Degraded
- lasted 2h 15m
- started 2026-06-26 16:48 UTC
- FedEx
- id: DWN-486ae92a53
- Official page: https://stspg.io/jpx298v9fplr

## Updates from Shippo
### 2026-06-26 16:48 UTC: investigating
We are currently experiencing an elevated error rate affecting label generation for FedEx BYOA account. Our team is actively investigating the issue ,We will share further updates as soon as they are available.

### 2026-06-26 17:17 UTC: identified
FedEx confirmed they are having multiple issue on their rest API service , we are closely working with carrier for resolution

### 2026-06-26 18:12 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-06-26 18:57 UTC: monitoring
We are continuing to monitor for any further issues.

### 2026-06-26 19:02 UTC: resolved
This incident has been resolved.

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