# Delivery issues with email notifications

- Provider: [Buildkite](https://down.guide/providers/buildkite)
- Confidence: Confirmed
- Impact: Degraded
- lasted 1h 20m
- started 2026-09-01 15:32 UTC
- Email Notifications
- id: DWN-4951a3b7e9
- Official page: https://stspg.io/3wm6j0rl4b1r

## Updates from Buildkite
### 2026-09-01 15:32 UTC: identified
We are experiencing delivery issues with email notifications due to an issue with an upstream provider.

### 2026-09-01 16:19 UTC: identified
Our on-call engineers are working on failing over to an alternative upstream email provider to restore outbound email notifications. No other Buildkite services have been impacted by this disruption.

### 2026-09-01 16:38 UTC: monitoring
We are seeing successful email deliveries and are monitoring processing of our outbound email queue.

### 2026-09-01 16:52 UTC: resolved
Our outbound email queue has finished processing all previously failed deliveries. Email notifications are processing successfully.

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