# Card Authorization Timeouts Impacting Some Customers

- Provider: [Mercury](https://down.guide/providers/mercury)
- Confidence: Confirmed
- Impact: Operational
- lasted 0m
- started 2026-11-06 16:47 UTC
- Mercury states the impact was 2026-11-06 13:52 to 14:56 UTC (1h 4m)
- id: DWN-4aaba904f8
- Official page: https://status.mercury.com/incidents/01M6RW3A38T77GKE9ERMS4WBZ9

## Updates from Mercury
### 2026-11-06 16:28 UTC: resolved
From approximately 8:52am to 9:56am ET, card transaction authorizations were intermittently interrupted. This incident has now been resolved, with card transactions fully restored and operating normally.
No further action is needed. Thank you for your patience.

From the builder: does your app depend on Mercury? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=mercury) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Mercury.

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