- Level
- confirmed
- Worst impact
- Partial outage
- Components
- US - Service Directory, US - Dashboards, US - Observability - API, US - Change Intelligence, US - Explorer
- Regions
- us
- Down Index
- 33of 100
What to do
Check whether you use ServiceNow Cloud Observability US - Service Directory, US - Dashboards, US - Observability - API, US - Change Intelligence and 1 more in us. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 10m it lasted.
Anything that failed between 2022-01-07 15:24 UTC and 2022-01-07 17:34 UTC may need a replay.Subscribe to ServiceNow Cloud Observability's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=lightstep works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from ServiceNow Cloud Observability 7
- investigating
We are currently investigating this issue.
provider
- identified
The issue has been identified and a fix is being implemented.
provider
- identified
We are continuing to work on a fix for this issue.
provider
- identified
We are continuing to work on a fix for this issue.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- monitoring
We are continuing to monitor for any further issues.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-4b494bb1f1
Is ServiceNow Cloud Observability still down?
No, this incident was resolved 2022-01-07 17:34 UTC. For ServiceNow Cloud Observability's live state, see https://down.guide/providers/lightstep.
How long did it last?
2h 10m, from 2022-01-07 15:24 UTC to 2022-01-07 17:34 UTC, by the times ServiceNow Cloud Observability posted.
What was affected?
ServiceNow Cloud Observability named US - Service Directory, US - Dashboards, US - Observability - API, US - Change Intelligence and 1 more in us.
What caused it?
ServiceNow Cloud Observability hasn't published a root cause. If it does, it shows here.
Where does this come from?
ServiceNow Cloud Observability's official status page, https://status.lightstep.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.