# Intermittent issues with Veo 3.1 generations.

- Provider: [Runway](https://down.guide/providers/runway)
- Confidence: Confirmed
- Impact: Degraded
- lasted 23h 5m
- started 2025-11-20 11:20 UTC
- App, Backend, Public API
- id: DWN-4b59e1f637
- Official page: https://stspg.io/80qzxjd213qm

## Updates from Runway
### 2025-11-20 11:20 UTC: investigating
We are seeing issues affecting Veo 3.1 generations where the output is sometimes fully black with no audio. We are investigating this issue and will provide an update as soon as we can.

### 2025-11-21 10:24 UTC: investigating
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

### 2025-11-21 10:25 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on Runway? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=runway) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Runway.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-4b59e1f637), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.